Privacy Policy
1. Introduction
1.1 We
are committed to safeguarding the privacy of our website visitors.
1.2 This
policy applies where we are acting as a data controller with respect to the
personal data of our website visitors; in other words,
where we determine the purposes and means of the processing of that personal
data.
1.3 We
use cookies on our website. Insofar as those cookies are not strictly necessary
for the provision of our website, we will ask you to consent to
our use of cookies when you first visit our website.
1.4 Our
website incorporates privacy controls which affect how we will process your
personal data. By using the privacy controls, you can specify whether you
would like to receive direct marketing communications and limit the publication
of your information. You can access the privacy controls of my MailChip mailing list via http://eepurl.com/bWt1qv. You can access your user information via your Blogger profile at https://www.blogger.com/edit-profile.g or via your Google profile at https://support.google.com/plus/answer/6320391.
1.5 In
this policy, "we", "us" and "our" refer to Christine Hart the owner and manager of www.christine-hart.ca. For more information about us, see Section 13.
2. Credit
2.1 This
document was created using a template from SEQ Legal (https://seqlegal.com).
3. How we use your personal data
3.1 In
this Section 3 we have set out:
(a) the
general categories of personal data that we may process;
(b) in
the case of personal data that we did not obtain directly from you, the source
and specific categories of that data;
(c) the
purposes for which we may process personal data; and
(d) the
legal bases of the processing.
3.2 We
may process data about your use of our website ("usage
data"). The usage data may include your IP address, geographical
location, browser type and version, operating system, referral source, length
of visit, page views and website navigation paths, as well as information about
the timing, frequency and pattern of your service use. The source of the usage
data is our analytics tracking system. This usage data may be processed for
the purposes of analyzing the use of the website. The legal basis
for this processing is consent OR our legitimate interests, namely monitoring and improving our website.
3.3 We
may process your account data ("account data"). The account
data may include your name and email address. The source of the account
data is you or your employer. The account data may be processed for the
purposes of operating our website, ensuring the
security of our website and,
communicating with you. The legal basis for this processing is consent
OR our legitimate interests, namely the proper administration of our
website OR the performance of a contract between you and us and/or
taking
steps, at your request, to enter into such a contract.
3.4 We
may process your information included in your personal profile on our website
("profile data"). The profile data may include your name,
address, telephone number, email address, profile pictures, gender, date of
birth, relationship status, interests and hobbies, educational details and
employment details. The profile data may be processed for the purposes of
enabling and monitoring your use of our website and services. The legal basis
for this processing is consent OR our legitimate interests, namely the
proper administration of our website OR the performance of a
contract between you and us and/or taking steps, at you request, to enter into
such a contract.
3.5 We
may process your personal data that are provided in the course of the use of
our website ("service data"). The service data may include your
email address, first name, and last name. The source of the service
data is you or your employer. The
service data may be processed for the purposes of operating our website,
ensuring the security of our website, and communicating with you. The
legal
basis for this processing is consent OR our legitimate interests, namely
the proper administration of our website OR the performance of
a contract between you and us and/or taking steps, at your request, to
enter
into such a contract.
3.6 We
may process information that you post for publication on our website or
through our services ("publication data"). The publication
data may be processed for the purposes of enabling such publication and
administering our website. The legal basis for this processing is
consent OR our legitimate interests, namely the proper administration of
our website and business OR the performance of a contract between you
and us
and/or taking steps, at your request, to enter into such a contract.
3.7 We
may process information contained in any inquiry you submit to us regarding
goods and/or services ("inquiry data"). The inquiry data may
be processed for the purposes of offering, marketing and selling relevant
goods and/or services to you. The legal basis for this processing is consent.
3.8 We
may process information relating to our customer relationships, including
customer contact information ("customer relationship data").
The customer relationship data may include your name, your employer, your job
title or role, your contact details, and information contained in
communications between us and you or your employer. The source of the
customer relationship data is you or your employer. The customer
relationship data may be processed for the purposes of managing our
relationships with customers, communicating with customers, keeping records of
those communications and promoting our products and services to customers. The
legal basis for this processing is consent OR our legitimate interests,
namely the proper management of our customer relationships.
3.9 We
may process information relating to transactions, including purchases of goods
and services, that you enter into with us and/or through our website ("transaction
data"). The transaction data may include your contact details, your
card details and the transaction details. The transaction data may be
processed for the purpose of supplying the purchased goods and services and
keeping proper records of those transactions. The legal basis for this
processing is the performance of a contract between you and us and/or taking
steps, at your request, to enter into such a contract and our legitimate
interests, namely the proper administration of our website.
3.10 We
may process information that you provide to us for the purpose of subscribing
to our email notifications and/or newsletters ("notification data").
The notification data may be processed for the purposes of sending you the
relevant notifications and/or newsletters. The legal basis for this processing
is consent OR the performance of a contract between you and us and/or taking
steps, at your request, to enter into such a contract.
3.11 We
may process information contained in or relating to any communication that you
send to us ("correspondence data"). The correspondence data
may include the communication content and metadata associated with the
communication. Our website will generate the metadata associated with
communications made using the website contact forms. The correspondence data
may be processed for the purposes of communicating with you and
record-keeping. The legal basis for this processing is our legitimate
interests, namely the proper administration of our website and
communications with users.
3.12 We
may process contact information data. This data may include your email
address, your first name, your last name, and your mailing address. The
source of this data is your interaction with the website and/or a
newsletter sign up form.
This data may be processed for the purpose of sending special offers,
sales, discounts, and new product information. The legal basis for
this processing is consent OR our legitimate interests in maintaining
our website OR the performance of a contract between you and us
and/or taking steps, at your request, to enter into such a contract.
3.13 We
may process any of your personal data identified in this policy where
necessary for the establishment, exercise or defense of legal claims, whether
in court proceedings or in an administrative or out-of-court procedure. The
legal basis for this processing is our legitimate interests, namely the
protection and assertion of our legal rights, your legal rights and the legal
rights of others.
3.14 We
may process any of your personal data identified in this policy where
necessary for the purposes of obtaining or maintaining insurance coverage,
managing risks, or obtaining professional advice. The legal basis for this
processing is our legitimate interests, namely the proper protection of our
business against risks.
3.15 In
addition to the specific purposes for which we may process your personal data
set out in this Section 3, we may also process any of your personal data
where such processing is necessary for compliance with a legal obligation to
which we are subject, or in order to protect your vital interests or the vital
interests of another natural person.
3.16 Please
do not supply any other person's personal data to us, unless we prompt you to
do so.
4. Providing your personal data to others
4.1 We
may disclose your personal data to any member of our group of companies (this
means our subsidiaries, our ultimate holding company and all its subsidiaries)
insofar as reasonably necessary for the purposes, and on the legal bases, set
out in this policy.
4.2 We
may disclose your personal data to our insurers and/or professional
advisers insofar as reasonably necessary for the purposes of obtaining or
maintaining insurance coverage, managing risks, obtaining professional advice,
or the establishment, exercise or defense of legal claims, whether in court
proceedings or in an administrative or out-of-court procedure.
4.3 We
may disclose your email address, first name, or last name to our
suppliers or subcontractors insofar as reasonably
necessary to fulfill obligations of product sales to you or your employer.
4.4 Financial
transactions relating to our website are OR may be handled
by our payment services providers, Visa and PayPal. We will share
transaction data with our payment services providers only to the extent
necessary for the purposes of processing your payments, refunding such
payments and dealing with complaints and queries relating to such payments and
refunds. You can find information about the payment services providers'
privacy policies and practices at www.visa.ca/en_CA/pay-with-visa/security.html and www.paypal.com/ca/webapps/mpp/paypal-safety-and-security.
4.5 We
may disclose your inquiry data to one or more of those selected third
party
suppliers of goods and services identified on our website for the
purpose of enabling them to contact you so that they can offer, market
and sell to you
relevant goods and/or services. Each such third party will act as a data
controller
in relation to the inquiry data that we supply to it; and upon
contacting you,
each such third party will supply to you a copy of its own privacy
policy,
which will govern that third party's use of your personal data.
4.6 In
addition to the specific disclosures of personal data set out in this Section
4, we may disclose your personal data where such disclosure is necessary for
compliance with a legal obligation to which we are subject, or in order to
protect your vital interests or the vital interests of another natural person.
We may also disclose your personal data where such disclosure is necessary for
the establishment, exercise or defense of legal claims, whether in court
proceedings or in an administrative or out-of-court procedure.
5. International transfers of your personal
data
5.1 In
this Section 5, we provide information about the circumstances in which your
personal data may be transferred to countries outside Canada where www.christine-hart.ca is based.
5.2 We
and our other group companies have partners and service providers in the
United States. The European Commission has made an "adequacy
decision" with respect to the data protection laws of its member nations
and citizens. International transfers of data will be protected by
appropriate safeguards, namely the use of standard data protection
clauses
adopted or approved by the European Commission, a copy of which can be
obtained
from ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu_en.
5.3 The
hosting facilities for our website are situated in the United States and/or Canada. The European Commission has made an "adequacy
decision" with respect to the data protection laws of its member nations
and citizens. International transfers of data will be protected by
appropriate safeguards, namely the use of standard data protection
clauses
adopted or approved by the European Commission, a copy of which can be
obtained
from ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu_en.
5.4 Amazon.com
and its subsidiaries, Indigo and its subsidiaries, Kobo, Smashwords,
MailChimp, StatCounter, and Blogger are situated
in the United States and Canada. The European Commission has made an "adequacy
decision" with respect to the data protection laws of its member nations
and citizens. International transfers of data will be protected by
appropriate safeguards, namely the use of standard data protection
clauses
adopted or approved by the European Commission, a copy of which can be
obtained
from ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu_en.
5.5 You
acknowledge that personal data that you submit for publication through our
website or services may be available, via the internet, around the world. We
cannot prevent the use (or misuse) of such personal data by others.
6. Retaining and deleting personal data
6.1 This
Section 6 sets out our data retention policies and procedure, which are
designed to help ensure that we comply with our legal obligations in relation
to the retention and deletion of personal data.
6.2 Personal
data that we process for any purpose or purposes shall not be kept for longer
than is necessary for that purpose or those purposes.
6.3 We
will retain your personal data as follows:
(a) Email and name information will be retained for a minimum period of 1 year
following submission to us, and for a maximum period of 5 years following submission to us.
6.4 In
some cases it is not possible for us to specify in advance the periods for
which your personal data will be retained. In such cases, we will determine the
period of retention based on the following criteria:
(a) the
period of retention of email and name information will be determined based
on a reasonable expectation of providing products or services upon request.
6.5 Notwithstanding
the other provisions of this Section 6, we may retain your personal data where
such retention is necessary for compliance with a legal obligation to which we
are subject, or in order to protect your vital interests or the vital interests
of another natural person.
7. Amendments
7.1 We
may update this policy from time to time by publishing a new version on our
website.
7.2 You
should check this page occasionally to ensure you are happy with any changes to
this policy.
7.3 We may notify you of significant changes to this policy by email or through the private messaging system on our website.
8. Your rights
8.1 In
this Section 8, we have summarized the rights that you have under data
protection law. Some of the rights are complex, and not all of the details have
been included in our summaries. Accordingly, you should read the relevant laws
and guidance from the regulatory authorities for a full explanation of these
rights.
8.2 Your
principal rights under data protection law are:
(a) the
right to access;
(b) the
right to rectification;
(c) the
right to erasure;
(d) the
right to restrict processing;
(e) the
right to object to processing;
(f) the
right to data portability;
(g) the
right to complain to a supervisory authority; and
(h) the
right to withdraw consent.
8.3 You
have the right to confirmation as to whether or not we process your personal
data and, where we do, access to the personal data, together with certain
additional information. That additional information includes details of the
purposes of the processing, the categories of personal data concerned and the
recipients of the personal data. Providing the rights and freedoms of others
are not affected, we will supply to you a copy of your personal data. The first
copy will be provided free of charge, but additional copies may be subject to a
reasonable fee. You can access the privacy controls of my MailChip mailing list via http://eepurl.com/bWt1qv. You can access your user information via your Blogger profile at https://www.blogger.com/edit-profile.g or via your Google profile at https://support.google.com/plus/answer/6320391.
8.4 You
have the right to have any inaccurate personal data about you rectified and,
taking into account the purposes of the processing, to have any incomplete
personal data about you completed.
8.5 In
some circumstances you have the right to the erasure of your personal data
without undue delay. Those circumstances include: the personal data are no
longer necessary in relation to the purposes for which they were collected or
otherwise processed; you withdraw consent to consent-based processing; you
object to the processing under certain rules of applicable data protection law;
the processing is for direct marketing purposes; and the personal data have
been unlawfully processed. However, there are exclusions of the right to
erasure. The general exclusions include where processing is necessary: for
exercising the right of freedom of expression and information; for compliance
with a legal obligation; or for the establishment, exercise or defense of legal
claims.
8.6 In
some circumstances you have the right to restrict the processing of your
personal data. Those circumstances are: you contest the accuracy of the
personal data; processing is unlawful but you oppose erasure; we no longer need
the personal data for the purposes of our processing, but you require personal
data for the establishment, exercise or defense of legal claims; and you have
objected to processing, pending the verification of that objection. Where
processing has been restricted on this basis, we may continue to store your
personal data. However, we will only otherwise process it: with your consent; for
the establishment, exercise or defense of legal claims; for the protection of
the rights of another natural or legal person; or for reasons of important
public interest.
8.7 You
have the right to object to our processing of your personal data on grounds relating
to your particular situation, but only to the extent that the legal basis for
the processing is that the processing is necessary for: the performance of a
task carried out in the public interest or in the exercise of any official
authority vested in us; or the purposes of the legitimate interests pursued by
us or by a third party. If you make such an objection, we will cease to process
the personal information unless we can demonstrate compelling legitimate
grounds for the processing which override your interests, rights and freedoms,
or the processing is for the establishment, exercise or defense of legal
claims.
8.8 You
have the right to object to our processing of your personal data for direct
marketing purposes (including profiling for direct marketing purposes). If you
make such an objection, we will cease to process your personal data for this
purpose.
8.9 You
have the right to object to our processing of your personal data for scientific
or historical research purposes or statistical purposes on grounds relating to
your particular situation, unless the processing is necessary for the
performance of a task carried out for reasons of public interest.
8.10 To
the extent that the legal basis for our processing of your personal data is:
(a) consent;
or
(b) that
the processing is necessary for the performance of a contract to which you are
party or in order to take steps at your request prior to entering into a
contract,
and
such processing is carried out by automated means, you have the right to receive
your personal data from us in a structured, commonly used and machine-readable
format. However, this right does not apply where it would adversely affect the
rights and freedoms of others.
8.11 If
you consider that our processing of your personal information infringes data
protection laws, you have a legal right to lodge a complaint with a supervisory
authority responsible for data protection. You may do so in the EU member state
of your habitual residence, your place of work or the place of the alleged
infringement.
8.12 To
the extent that the legal basis for our processing of your personal information
is consent, you have the right to withdraw that consent at any time. Withdrawal
will not affect the lawfulness of processing before the withdrawal.
8.13 You
may exercise any of your rights in relation to your personal data by written
notice to us at contact@christine-hart.ca, in addition to the other methods
specified in this Section 8.
9. About cookies
9.1 A
cookie is a file containing an identifier (a string of letters and numbers)
that is sent by a web server to a web browser and is stored by the browser. The
identifier is then sent back to the server each time the browser requests a
page from the server.
9.2 Cookies
may be either "persistent" cookies or "session" cookies: a
persistent cookie will be stored by a web browser and will remain valid until
its set expiry date, unless deleted by the user before the expiry date; a
session cookie, on the other hand, will expire at the end of the user session,
when the web browser is closed.
9.3 Cookies
do not typically contain any information that personally identifies a user, but
personal information that we store about you may be linked to the information
stored in and obtained from cookies.
10. Cookies that we use
10.1 We
use cookies for the following purposes:
(a) authentication
- we use cookies to generally identify your IP and location when you visit our website and as you
navigate our website;
(b) analysis
- we use cookies to help us to analyze the use and performance of our website
and services.
11. Cookies used by our service providers
11.1 Our
service providers use cookies and those cookies may be stored on your computer
when you visit our website.
11.2 We
use StatCounter to analyze the use of our website. This
service uses cookies to generally identify your IP and location when you visit our website and as you
navigate our website. You can view the privacy
policy of this service provider at https://statcounter.com/about/legal/.
12. Managing cookies
12.1 Most
browsers allow you to refuse to accept cookies and to delete cookies. The
methods for doing so vary from browser to browser, and from version to version.
You can however obtain up-to-date information about blocking and deleting
cookies via these links:
(a) https://support.google.com/chrome/answer/95647?hl=en
(Chrome);
(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
(Internet Explorer);
(e) https://support.apple.com/kb/PH21411
(Safari); and
12.2 Blocking
all cookies will have a negative impact upon the usability of many websites.
12.3 If
you block cookies, you will not be able to use all the features on our website.
13. Our details
13.1 This
website is owned and operated by Christine Hart.
13.2 Our
principal place of business is at #32 - 20155 50 Ave, Langley, BC, V3A 6R8, Canada.
13.3 You
can contact us:
(a) by mail, to the postal address given above;
(b) using
our website contact form;
(c) by
email, using the email address published on our website.
14. Data protection officer
14.1 Our
data protection officer's contact details are: Christine Hart at contact@christine-hart.ca.
